Active

Biplaba Kumar Bal

AI Engineer

Remote (global)

LinkedIn profile available to registered employers

Resume available to registered employers

Spoken: IntermediateWritten: Advanced

Self-assessed English levels

Projects

AI-Powered Telecom Customer Care & Offer Recommendation System

Built a production-level RAG system with hybrid retrieval, grounded responses, customer-history summarization, personalized offer generation, and compliance validation.

PythonRAGLangChainBGE-M3OpenSearchBM25RRFBGE RerankerFastAPIRedisKafkaDockerKubernetesHugging Face

Stack & AI tools

PythonMachine LearningDeep LearningGenerative AISQLLangChainRAGVector DBsPineconeHugging FaceNLPTransformersFAISSKafkaDockerMCPKubernetesFastAPIFeature EngineeringEDAChatGPTClaudeGeminiCopilotCursorPerplexityOllamaDeepSeekGoogle AI StudioGroq

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