Manav Chudasama

Call Recording & Transcription System

• Native Android call centre app with in-app dialling, CRM lead sync and customer order history shown live during calls. • AI-generated sales suggestions from call summaries and order history, recommending next products and actions. • Mandatory follow-up workflow — no call closes without a disposition and scheduled next action, written back to the Odoo calendar. • Built an in-app interview utility reusing the recording and transcription pipeline to capture and review interviews. • Automated recording, transcription and a review dashboard with inline playback and compliance analytics; improved call response tracking efficiency by 40%.

PharmaFinder — B2B Lead Generation Platform

• Python backend scraping and enriching pharmaceutical company data from Google Maps via Playwright. • Keyless multi-engine employee discovery to identify decision-makers at target companies. • Firebase relay architecture replacing an earlier WebSocket approach, delivering results to a native Android client.