Vismaya J Prakash

Document Matcher - Identity Verification

Automated document identity verification using OCR and fuzzy matching, reducing manual verification effort and enabling near real-time document comparison.

AI-Assistance

Built a RAG-based AI assistant that retrieved context from historical conversations, generated FAQ suggestions, and flagged low-confidence knowledge gaps for admin review, improving response consistency and reducing manual support effort.

Mail-automation

Developed a RAG-based email assistant that uses historical email threads to generate context-aware reply drafts, supports human approval before sending, and continuously updates its retrieval context with newly approved conversations.