Active

Suraj Bharati

Customer success & support

Remote (global)

LinkedIn profile available to registered employers

Spoken: AdvancedWritten: Advanced

Self-assessed English levels

Projects

Digitalsignatory B2B — Digital Signing Platform

Built and scaled a B2B client base from the ground up, growing to 40-50 active accounts across SMBs.

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Stack & AI tools

Customer OnboardingCustomer SuccessClient RelationshipCustomer SupportTechnical supportAccount ManagementCustomer RetentionCustomer ExperienceEscalationManagementClient CommunicationProduct TrainingCRM ManagementSalesforce CRMTicket ManagementRoot Cause AnalysisTroubleshootingSLAIssue ResolutionCustomerSatisfactionSaasGoogle GeminiChat GPTClaude AiClay

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