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HybridAsia/Kolkata

Customer Retention Manager

Astro Vidhi

Delhi, India

Level 3 · Advanced

₹55,000 - ₹85,000 CTC per annum

About the role

Improve repeat purchase rates and loyalty among Astro Vidhi customers. Company: Astro Vidhi Industry focus: e-commerce for spiritual and astrology products Experience: 3-5 years Department: Customer Success Employment type: Full-time Location: Delhi, India Key Requirements: - Experience with retention or lifecycle programs - Comfort designing offers and win-back flows - Data-driven experimentation mindset

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Customer Retention Manager.

60 days

Own a core workstream and collaborate across teams in the Customer Retention Manager role.

90 days

Drive measurable impact and help improve team practices as Customer Retention Manager.

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack
RetentionCRMLifecycle MarketingAnalytics
Customer Retention Manager at Astro Vidhi | ResumeON