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On-siteAsia/Kolkata

Customer Success Manager

Innocode Ventures

Gurgaon, Haryana

Level 3 · Advanced

₹4.8 LPA - ₹7.8 LPA CTC per annum

About the role

Ensure customer satisfaction and drive adoption of our products across enterprise clients. Experience: 2-4 years Department: Customer Success Employment type: Full-time Key Requirements: - Experience in customer success or account management - Strong communication and problem-solving skills - Experience with enterprise software

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Customer Success Manager.

60 days

Own a core workstream and collaborate across teams in the Customer Success Manager role.

90 days

Drive measurable impact and help improve team practices as Customer Success Manager.

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack
Customer SuccessAccount ManagementData AnalysisCommunication
Nice-to-have
SaaS