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Returns and Refunds Specialist

Astro Vidhi

Delhi, India

Level 2 · Beginner

₹25,000 - ₹45,000 CTC per annum

About the role

Handle post-order support, returns, and customer refund workflows. Company: Astro Vidhi Industry focus: e-commerce for spiritual and astrology products Experience: 1-2 years Department: Support Employment type: Full-time Location: Delhi, India Key Requirements: - Experience in e-commerce support operations - Clear communication with customers - Process discipline for refunds and replacements

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Returns and Refunds Specialist.

60 days

Own a core workstream and collaborate across teams in the Returns and Refunds Specialist role.

90 days

Drive measurable impact and help improve team practices as Returns and Refunds Specialist.

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack
ReturnsCustomer SupportProcessCRM
Returns and Refunds Specialist at Astro Vidhi | ResumeON