HybridAsia/Kolkata

Technical Support Engineer

Pune, Maharashtra

Level 2 · Beginner

₹3 LPA - ₹5.4 LPA CTC per annum

About the role

Resolve technical customer issues and escalate complex product bugs effectively. Experience: 1-2 years Department: Support Employment type: Full-time Key Requirements: - Experience in technical support for software products - Strong troubleshooting and reproduction skills - Clear written and verbal communication

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Technical Support Engineer.

60 days

Own a core workstream and collaborate across teams in the Technical Support Engineer role.

90 days

Drive measurable impact and help improve team practices as Technical Support Engineer.

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack

Technical SupportTroubleshootingSaaSTickets

Nice-to-have

Customer Communication

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