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On-siteAsia/Kolkata

Customer Implementation Engineer

DeskReplay

Gurgaon, Haryana

Level 3 · Advanced

₹40,000 - ₹65,000 CTC per annum

About the role

Deploy DeskReplay for customers and train teams on forensic workflows. Company: DeskReplay Industry focus: SaaS for forensic analysis, screen recording, and CCTV monitoring Experience: 2-4 years Department: Customer Success Employment type: Full-time Location: Gurgaon, Haryana Key Requirements: - Experience implementing B2B SaaS products - Strong troubleshooting and customer communication - Ability to document rollout playbooks

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Customer Implementation Engineer.

60 days

Own a core workstream and collaborate across teams in the Customer Implementation Engineer role.

90 days

Drive measurable impact and help improve team practices as Customer Implementation Engineer.

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack
ImplementationIntegrationsTrainingSaaS