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RemoteAsia/Kolkata

Customer Implementation Engineer (Remote)

DeskReplay

Remote (India)

Level 3 · Advanced

₹40,000 - ₹65,000 CTC per annum

About the role

Deploy DeskReplay for customers and train teams on forensic workflows. Company: DeskReplay Industry focus: SaaS for forensic analysis, screen recording, and CCTV monitoring Experience: 2-4 years Department: Customer Success Employment type: Full-time Location: Remote (India) Key Requirements: - Experience implementing B2B SaaS products - Strong troubleshooting and customer communication - Ability to document rollout playbooks

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Customer Implementation Engineer (Remote).

60 days

Own a core workstream and collaborate across teams in the Customer Implementation Engineer (Remote) role.

90 days

Drive measurable impact and help improve team practices as Customer Implementation Engineer (Remote).

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack
ImplementationIntegrationsTrainingSaaS