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RemoteAsia/Kolkata

Customer Retention Manager (Remote)

Astro Vidhi

Remote (India)

Level 3 · Advanced

₹55,000 - ₹85,000 CTC per annum

About the role

Improve repeat purchase rates and loyalty among Astro Vidhi customers. Company: Astro Vidhi Industry focus: e-commerce for spiritual and astrology products Experience: 3-5 years Department: Customer Success Employment type: Full-time Location: Remote (India) Key Requirements: - Experience with retention or lifecycle programs - Comfort designing offers and win-back flows - Data-driven experimentation mindset

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Customer Retention Manager (Remote).

60 days

Own a core workstream and collaborate across teams in the Customer Retention Manager (Remote) role.

90 days

Drive measurable impact and help improve team practices as Customer Retention Manager (Remote).

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack
RetentionCRMLifecycle MarketingAnalytics