HybridAsia/Kolkata

Customer Success Engineer

Gurgaon, Haryana

Level 3 · Advanced

₹40,000 - ₹65,000 CTC per annum

About the role

Help customers adopt FollowTo after deployment and expand usage over time. Company: FollowTo Industry focus: customer-facing engineering and forward deployed solutions Experience: 2-4 years Department: Customer Success Employment type: Full-time Location: Gurgaon, Haryana Key Requirements: - Blend of support and light engineering skills - Ability to train customer teams effectively - Proactive communication on adoption blockers

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Customer Success Engineer.

60 days

Own a core workstream and collaborate across teams in the Customer Success Engineer role.

90 days

Drive measurable impact and help improve team practices as Customer Success Engineer.

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack

Customer SuccessIntegrationsSupportTraining