Customer Support Representative
DeskReplay
Gurgaon, Haryana
Level 2 · Beginner
₹25,000 - ₹45,000 CTC per annum
Resolve customer queries and keep satisfaction high at DeskReplay. Company: DeskReplay Industry focus: SaaS for forensic analysis, screen recording, and CCTV monitoring Experience: 1-2 years Department: Support Employment type: Full-time Location: Gurgaon, Haryana Key Requirements: - Experience in customer support or help desk roles - Clear written and verbal communication - Calm problem-solving under time pressure
30 days
Complete onboarding and deliver your first meaningful contribution as Customer Support Representative.
60 days
Own a core workstream and collaborate across teams in the Customer Support Representative role.
90 days
Drive measurable impact and help improve team practices as Customer Support Representative.
Share a recent project, portfolio piece, or work sample relevant to this role.