HybridAsia/Kolkata

Customer Support Representative

Gurgaon, Haryana

Level 2 · Beginner

₹25,000 - ₹45,000 CTC per annum

About the role

Resolve customer queries and keep satisfaction high at FollowTo. Company: FollowTo Industry focus: customer-facing engineering and forward deployed solutions Experience: 1-2 years Department: Support Employment type: Full-time Location: Gurgaon, Haryana Key Requirements: - Experience in customer support or help desk roles - Clear written and verbal communication - Calm problem-solving under time pressure

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Customer Support Representative.

60 days

Own a core workstream and collaborate across teams in the Customer Support Representative role.

90 days

Drive measurable impact and help improve team practices as Customer Support Representative.

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack

Customer SupportCRMCommunicationTicketing