On-siteAsia/Kolkata

Head of Customer Delivery

Jaipur, Rajasthan

Level 4 · Master

₹70,000 - ₹1 LPA CTC per annum

About the role

Lead implementation, support, and success teams for RWEBSOFT SaaS delivery. Company: RWEBSOFT Industry focus: AI-powered learning management systems and SaaS delivery Experience: 4-6 years Department: Leadership Employment type: Full-time Location: Jaipur, Rajasthan Key Requirements: - Leadership in SaaS delivery or professional services - Strong process and client satisfaction focus - Ability to scale teams and playbooks

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Head of Customer Delivery.

60 days

Own a core workstream and collaborate across teams in the Head of Customer Delivery role.

90 days

Drive measurable impact and help improve team practices as Head of Customer Delivery.

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack

Delivery LeadershipSaaSOperationsClients