On-siteAsia/Kolkata

Service Designer

Mumbai, Maharashtra

Level 2 · Beginner

₹3 LPA - ₹5.4 LPA CTC per annum

About the role

Map and improve end-to-end service journeys across digital and human touchpoints. Experience: 1-2 years Department: Design Employment type: Full-time Key Requirements: - Experience with journey mapping and service blueprints - Systems thinking across channels and teams - Ability to facilitate workshops with stakeholders

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Service Designer.

60 days

Own a core workstream and collaborate across teams in the Service Designer role.

90 days

Drive measurable impact and help improve team practices as Service Designer.

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack

Service DesignJourney MappingWorkshopsBlueprints

Nice-to-have

Research