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RemoteAsia/Kolkata

Student Success Manager (Remote)

Genlish

Remote (India)

Level 3 · Advanced

₹40,000 - ₹65,000 CTC per annum

About the role

Help learners stay engaged and complete their language programs successfully. Company: Genlish Industry focus: phone and video language training Experience: 2-4 years Department: Customer Success Employment type: Full-time Location: Remote (India) Key Requirements: - Experience in student or customer success - Ability to identify at-risk learners early - Empathetic communication and follow-through

First 90 days

30 days

Complete onboarding and deliver your first meaningful contribution as Student Success Manager (Remote).

60 days

Own a core workstream and collaborate across teams in the Student Success Manager (Remote) role.

90 days

Drive measurable impact and help improve team practices as Student Success Manager (Remote).

Blind audition

Share a recent project, portfolio piece, or work sample relevant to this role.

Must-have stack
Customer SuccessRetentionCommunicationCRM