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Mahabooni Shaik

Mahabooni Shaik

Provided L1 technical support to global users via calls, chats, emails, and remote support tools. Managed incidents and service requests in ServiceNow while ensuring SLA compliance.

On-site · Hyderabad

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Projects

This job seeker has relevant project experience that is not shared publicly. Details can be discussed during the interview.

Stack & AI tools
erviceNowJiraMicrosoft 365Active DirectoryAzure ADSCCMIntuneVPNCitrixeVDIJAMFBitLockerRDPOutlookOneDriveGemini
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