Active

S D.

Business Analyst

Remote (global)

LinkedIn profile available to registered employers

Resume available to registered employers

Spoken: AdvancedWritten: Advanced

Self-assessed English levels

Projects

Identity Access Management (IAM)

Maintained 98% SLA compliance while resolving 500+ incidents and supporting user provisioning, deprovisioning, access management, and banking application operations.

Active DirectoryMicrosoft 365User Access MgmtIdentity ManagementRBACFinacle

Stack & AI tools

IAMService deskCRM

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